Privacy Policy
Effective Date: 22-March-2025
Welcome to Rathnam Oils ("we," "us," or "our"). Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your personal information when you visit https://www.rathnamoils.in ("Website") and use our services.
1. Information We Collect
We collect the following types of information:
a. Personal Information
When you make a purchase, register an account, or contact us, we may collect:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely through third-party payment gateways)
b. Non-Personal Information
We automatically collect certain data when you browse our website, including:
- IP address
- Browser type and version
- Pages visited and time spent on the website
- Device and operating system information
2. How We Use Your Information
We use the collected information for:
- Processing orders and payments
- Delivering products and services
- Sending order confirmations and updates
- Responding to customer inquiries and support requests
- Improving website functionality and user experience
- Sending promotional offers (only if you opt-in)
- Ensuring security and fraud prevention
3. How We Share Your Information
We do not sell or rent your personal data. However, we may share it with:
- Payment gateways (e.g., Zoho Payments) to process transactions securely.
- Delivery partners to fulfill your orders.
- Legal authorities if required by law.
- Third-party service providers for analytics, customer support, and website improvements.
4. Data Security
We take reasonable security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no online transmission is 100% secure, so we cannot guarantee absolute security.
5. Your Rights & Choices
- Access & Update: You can update your account details at any time.
- Opt-Out: You can unsubscribe from marketing emails.
- Delete Data: You may request the deletion of your personal data by contacting us.
6. Cookies & Tracking Technologies
We use cookies to enhance your browsing experience and analyze website performance. You can manage or disable cookies in your browser settings.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
8. Policy Updates
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
9. Contact Us
For any privacy-related concerns, you can contact us at:
📧 Email: contact@rathnamoils.in
📞 Phone: +91 98438 88738