Terms & Conditions | Rathnam Oils

Terms and Conditions

Welcome to Rathnam Oils (www.rathnamoils.in)

By placing an order with Rathnam Oils (“Rathnam Oils”, “we”, “us” or “our”) for products sold on the website (“Products”), you acknowledge that you have read, understood, and agreed to these Terms & Conditions (“T&Cs”). Please read these T&Cs carefully. If you disagree with any aspect of these terms, please contact our customer support before placing an order.

We may update these T&Cs periodically. The last updated date will be mentioned at the top of this page. The version of the T&Cs in effect at the time of your order will govern your purchase. If we make significant changes that impact your order, we will notify you in advance and provide the option to cancel your order if you do not accept the changes.

1. About Rathnam Oils

This website operates in India, and all sales made through it are fulfilled by Rathnam Oils, a a Sole Proprietor incorporated in Vellore, Tamil Nadu. If you are accessing this website from outside India, please note that all transactions are conducted in India and governed by Indian laws. Any currency conversions are for reference purposes only.

2. Other Policies

The following policies, which can be accessed through the provided links, form part of these T&Cs and should be reviewed before making a purchase:

3. Eligibility

To place an order on the website, you must register by providing accurate, complete, and up-to-date information, including your name, phone number, and email address. If any of your details change, update them in your account immediately. During checkout, you will be required to enter valid payment details. By providing this information, you confirm that you are the rightful owner of the payment method used. Purchases on this site are limited to individuals and businesses who can legally enter into contracts as per Indian law.

4. Pricing Policy

We strive to ensure that all product descriptions, prices, and details on our website are accurate. However, we reserve the right to correct errors before accepting an order.

All prices include GST and exclude delivery charges unless stated otherwise.
The final amount payable includes the product price, GST, and shipping fees (as displayed during checkout).
Prices may be updated periodically without prior notice.

5. Product Availability

All products are subject to availability. If an item you ordered is out of stock, we will notify you as soon as possible. Prices remain valid while stocks last or as indicated on the website.

6. Ordering Process

When placing an order:

Add products to your cart.
Select your preferred delivery method.
Provide accurate delivery and billing details.
Review and accept the Terms & Conditions.
Review your order details, including any additional charges.
Click “Submit Order” to complete the purchase.

7. Order Errors

You can modify your order until you click Submit Order on the final checkout page. Once placed, changes may not be possible. Contact our support team for assistance.

8. Delivery

We deliver across India. Some key points to note:

Delivery timelines vary based on location and courier services.
For queries regarding delivery, contact us at contact@rathnamoils.in

9. Cancellations, Refunds & Returns

Refer to our Cancellation, Refunds, and Returns Policy for details on canceling an order, returning products, or requesting a refund.

10. Customer Support & Complaints

For questions, complaints, or order issues, contact us via:

📧 Email: contact@rathnamoils.in

📞 Phone: +91 98438 88738

11. Warranty Disclaimer & Limitation of Liability

Rathnam Oils provides this website “as is” without any express or implied warranties. We do not guarantee uninterrupted service, error-free functionality, or virus-free operation. To the fullest extent permitted by law, we are not liable for business disruptions, access delays, data loss, third-party link issues, or events beyond our control. Our maximum liability is limited to the total amount paid for the affected order, and any legal claims must be filed within one (1) year of the issue arising.

12. Entire Agreement & Legal Validity

If any provision of these T&Cs is found to be invalid or unenforceable, it will be replaced with a valid provision that reflects its original intent. The rest of the terms remain in effect.